Rug Care Guide

Taking care of your Moroccan rug helps maintain its look, feel, and structure over time. This guide explains regular care, how to handle small accidents, and when it is better to use a professional cleaning service.

Regular cleaning

Vacuum the rug on a low or gentle setting to remove dust and loose particles from the surface. If your vacuum has a rotating brush, turn it off or use a “carpet” or “delicate” setting to reduce friction on the fibers. Move the vacuum in the direction of the pile and avoid pulling strongly on fringes or tassels.

From time to time, you can take the rug outside, hang it over a secure bar or railing, and shake it gently to release dust. This simple airing helps keep the rug fresh and can reduce the amount of dirt that settles deep into the fibers. Always ensure the rug is supported evenly when hanging so the weight does not pull or stretch one area more than another.

Spot cleaning small spills

When a spill happens, quick action can help prevent marks from setting into the fibers. Start by gently blotting the area with a clean, dry cloth or paper towel to absorb as much liquid as possible. Press the cloth onto the spill rather than rubbing, as rubbing can spread the liquid and push it deeper into the rug.

If you decide to use a mild cleaning solution, test it first on a small, less visible corner of the rug. Mix a small amount of gentle detergent with water and apply sparingly using a cloth or spray bottle. Blot the area again with a dry cloth, then with a slightly damp cloth to help remove any remaining solution. Allow the area to air dry fully before placing furniture or walking on it.

Occasional deeper cleaning

Over time, dust and fine particles can settle deeper into the pile, especially in high‑traffic areas. Light surface cleaning at home is often enough for regular maintenance, but for heavier soiling or noticeable stains, professional cleaning is usually the safest option for handwoven wool and vintage rugs.

A professional rug cleaner can select suitable methods and products based on the rug’s material, dyes, and construction. This helps reduce the risk of color bleeding, shrinking, or texture changes. If you contact a cleaner, provide basic information such as size, fiber type (for example, wool), and whether the rug is vintage or newly made.

Drying and handling

If any part of the rug becomes damp during cleaning, allow it to dry completely before putting it back in place. Lay the rug flat or hang it with even support so that moisture can evaporate on both sides. Avoid placing a damp rug directly on wooden floors or other surfaces that could be sensitive to moisture.


Do not use high heat sources such as hair dryers or heaters directly on the rug, as this can affect fibers and dyes. Instead, choose a well‑ventilated area and, if possible, gently increase air circulation with an open window or a fan set to a low speed.

Everyday maintenance and use

Rotating the rug every few months can help balance wear and fading, especially in spaces where one side receives more foot traffic or light than another. A rug pad under the rug adds cushioning, reduces slipping, and limits friction between the back of the rug and the floor, which can support longer use.

Try to limit long periods of strong direct sunlight on the rug, as this may gradually lighten some colors. If the rug sits near a window, consider rotating it more often or using curtains or blinds during the brightest hours. If furniture sits on the rug, placing small pads under table or chair legs can help distribute pressure.

When to ask for help

If a stain remains visible after gentle home care, or if the rug has special value (for example, vintage, very old, or particularly delicate), it is usually safer to consult a professional cleaner. Also consider professional help if the rug has been affected by a large amount of water, pet accidents, or substances you are unsure how to treat.

If you are uncertain which approach is best for your rug, you can contact a trusted rug cleaning service or your rug seller’s support team with photos and basic information. They can often suggest whether simple home care is enough or if professional cleaning is recommended. 

 

 

Pillow Care Guide

Caring for your Moroccan pillow helps preserve its texture, structure, and colors over time. This guide explains regular care, how to handle small spills, and when professional cleaning may be the better option.

Materials

Many of our Moroccan pillows are made using handwoven textiles from the Middle Atlas region. These may include:

  • Wool front panels

  • Cotton or linen backings

  • Natural fiber blends

  • Zippered or envelope-style closures

  • Optional removable pillow inserts (materials may vary)

Because these textiles are handmade, natural variations in weave, texture, and color are normal and part of the character of each piece.

Regular Cleaning

To maintain the look and feel of your pillow:

  • Lightly vacuum the surface using a low-suction or upholstery attachment to remove dust from the fibers.

  • Shake the pillow gently outdoors from time to time to release loose dust and refresh the fabric.

  • Keep pillows away from prolonged direct sunlight, as this may gradually lighten certain dyes.

If your pillow has a removable insert, refer to the care label on the insert material for washing or spot-cleaning recommendations.

Spot Cleaning Small Spills

For minor spills or marks, quick and gentle care helps prevent stains from setting:

  1. Blot the spill with a clean, dry cloth—press lightly and avoid rubbing, which can push liquid deeper into the fibers.

  2. If needed, use a mild detergent mixed with cold water. Apply a small amount to a cloth and dab gently.

  3. Test any cleaning solution on a small, hidden area before applying it to the main surface.

  4. Blot again with a clean, slightly damp cloth to remove excess solution.

  5. Allow the pillow cover to air-dry completely, away from direct heat.

Wool-front pillows should not be machine washed.

Deep or Occasional Cleaning

For pillows with wool fronts or delicate handwoven textiles:

  • Professional cleaning is recommended for noticeable stains or heavier buildup.

  • A professional cleaner can select care methods suited to the specific fibers and dyes, reducing risks such as color transfer or distortion.

Cotton or linen backings may sometimes be cleaned more easily, but always follow the instructions provided with your pillow.

Drying and Handling

If the fabric becomes damp during cleaning:

  • Allow the pillow cover to dry fully in a well-ventilated space.

  • Lay it flat or hang it evenly to avoid stretching the textile.

  • Avoid using high heat or direct blow-drying on wool or handwoven surfaces.

Everyday Maintenance

To support long-lasting use:

  • Rotate pillows occasionally to ensure even exposure to light and compression.

  • Avoid placing heavy objects or sharp accessories on top of the pillow.

  • If using outdoors temporarily, store the pillow indoors afterward to protect materials from excessive moisture or sun.

When to Ask for Help

If stains remain after gentle care, or if the pillow is made of vintage or particularly delicate textiles, contacting a professional cleaner is usually the safest option. You can also reach out to your pillow seller’s support team with photos and details for guidance on next steps.