Terms of Service
Terms and Conditions
The terms that apply when you use this website or place an order with us.
Acceptance of these terms
By using this website or placing an order, you agree to these terms. If you don't agree with them, please don't use the site.
Website use
You may use this site to browse and purchase products for personal, non-commercial use. You agree not to misuse the site, interfere with its operation, or attempt to access areas you're not authorised to access.
Account registration
You don't need an account to shop with us, but creating one lets you track orders and check out faster. You're responsible for keeping your login details confidential and for all activity under your account.
Product descriptions
We aim for product descriptions, images, and pricing to be accurate. Colours may appear slightly differently depending on your screen. If we discover an error in a description or price after you've ordered, we'll contact you before proceeding.
Prices and taxes
Prices are shown in US dollars (USD). Applicable taxes and duties are shown at checkout where known; see our Shipping and Delivery page regarding customs charges that may apply on arrival for some destinations. We reserve the right to change prices at any time, though this won't affect orders already placed.
Product availability
All orders are subject to product availability. If an item becomes unavailable after you order it, we'll contact you to offer a refund, substitute, or backorder, as appropriate.
Orders and order acceptance
Placing an order is an offer to buy, which we may accept or decline. A contract is formed only once we confirm your order by email. We may decline or cancel an order for reasons including stock errors, pricing errors, or suspected fraud, in which case you'll be refunded in full.
Payment
Payment is taken at the time of order. See our Payment Information page for accepted methods and security detail.
Shipping
See our Shipping and Delivery page for estimated delivery times, costs, and coverage.
Returns, refunds, and warranty
See our Returns and Exchanges, Refund Policy, and Warranty Policy pages. Nothing in these terms removes the statutory rights you have as a consumer under applicable law in your country.
Customer responsibilities
You're responsible for providing accurate order and delivery information, for the security of your account, and for using products in line with any care instructions provided.
Intellectual property
All content on this site — including text, images, logos, and design — is owned by or licensed to Cooperative Atma and protected by copyright and trademark law. You may not copy, reproduce, or use it commercially without our written permission.
Prohibited use
You agree not to use this site for any unlawful purpose, to scrape or harvest data, to attempt unauthorised access to our systems, or to upload harmful code.
Limitation of liability
To the extent permitted by law, we're not liable for indirect or consequential losses arising from your use of this site. Nothing in these terms limits liability that can't legally be limited, such as liability for death, personal injury caused by negligence, or fraud.
Changes to these terms
We may update these terms from time to time. Continued use of the site after changes are posted means you accept the updated terms.